Guide › Channels

✈️ Telegram

Time: 5 minutes. It is the simplest channel after WebChat.

First, on Telegram: open a chat with @BotFather, create a bot and copy the token it gives back.

Then in Talkzen, in the Connect Telegram dialog:

• Account name (required) — internal label
• Bot token (required) — the token from @BotFather

The webhook configures itself. After saving, the backend calls Telegram's setWebhook using the server's public URL and an automatically generated secret_token. In most cases you do not have to touch anything by hand — a notable difference from WhatsApp and Meta, where the webhook is the most delicate step.

The webhook URL is shown and can be copied anyway, in case you need it for checks.

Telegram has no 24-hour window like WhatsApp: you can write whenever you like to anyone who has already started the bot.