Setting up the workspace
Few entries, but one needs fixing straight away.
Company timezone — the default is UTC. If you stay on UTC, opening hours, campaign scheduling and reports will all be out of step with the time your business actually runs on. Set it to your own timezone before anything else.
Contact deletion — Allow forced contact deletion lets administrators permanently delete a contact together with everything attached to it: conversations, documents, CRM data, appointments, billing.
⚠️ Below it there is Delete All Contacts, which permanently erases every active and archived contact of the company. There is no undo. It is not a button to go near out of curiosity.
Remember to press Save.
Did not find the answer? Write to support@talkzen.io and tell us what you were doing and what you expected. If it concerns a conversation, the time and the channel save us a round of questions.