Facebook Messenger
You need: a Facebook page you administer and an app on Meta for Developers.
The card offers Easy Setup, the Meta wizard. Clicking the body of the card instead opens Connect Facebook Messenger with manual entry.
| Field | Notes |
|---|---|
| Account Name (required) | internal label for the connection |
| Facebook Page ID (required) | from Meta for Developers |
| Access Token (required) | long-lived page token |
| App ID (required) | the ID of your Meta app |
| App Secret | optional, used to verify the webhook |
| Webhook URL (required) | to be configured in the Meta Console |
| Webhook Verify Token (required) | the same value goes into the Meta Console |
The instructions in the dialog are explicit about one point that is always forgotten: the webhook fields messages and messaging_postbacks have to be subscribed. Without them Meta forwards nothing.
Before saving use Test Webhook. There is also a direct link to the Meta documentation.
Did not find the answer? Write to support@talkzen.io and tell us what you were doing and what you expected. If it concerns a conversation, the time and the channel save us a round of questions.