Guide Channels

The channels at a glance

GuideMore → Settings → Channel Connections

Ten channels available, grouped by how they are connected.

Through the Meta wizard (Easy Setup button): WhatsApp Business API, Facebook Messenger, Instagram.

Through manual configuration (a dialog opens): WhatsApp QR Code, TikTok, Telegram, Email IMAP/SMTP, WebChat, Voice Calls, Twilio SMS.

Active channels appear under Connected Channels, above the grid of available ones.

How many channels you can connect depends on the plan: 2 on Free, 5 on Starter, 10 on Professional, 999 on Enterprise.

Did not find the answer? Write to support@talkzen.io and tell us what you were doing and what you expected. If it concerns a conversation, the time and the channel save us a round of questions.